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Credit Union Financial Literacy

Introducing ComplianceAid and theListpro

ComplianceAid is an international Anti-Money Laundering (AML) & Countering the Financing of Terrorism (CFT) Consulting Firm with customers in thirty (30) countries and territories across the Americas. ComplianceAid offers Resources, Education and Advisory Services to Regulated Businesses and Institutions. Customers range from Micro business to Fortune 500, active in thirty (30) regulated industries. ComplianceAid has been retained by Financial Intelligent Units, Financial Services Regulatory Commissions, Securities Commission, Central Banks, Governments and Legislature to provide advisory services.  More at http://complianceaid.pro/

We also operate theList.pro which is an affordable customer screening tool that includes Politically Exposed Person (PEPs), Global Sanctions, U.S. Money Service Businesses and Foreign Account Tax Compliance Act (FATCA) registered entities. More information at: http://thelist.pro/

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JoJo Says...

Use the ‘BEST’ Technique for Customer Service:

B-        Begin the interaction in a positive way.
E-        Establish the customer’s real needs by asking questions, listening and paraphrasing.
S-         Satisfy customer needs reactively and proactively.
T-         Thank the customer and verify the next steps

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